Guides
Here you can find our knowledge base that explains the general concepts of apaleo.
Reservations
- Delete guest personal data from Reservation (GDPR)
- How to setup a late check-out?
- Extras
- Introduction to Bookings and Reservations
- Reservation Status in Apaleo
- Handling of Cancellations & No-Shows
Housekeeping and Inventory
Rate Plans and Rates
Apaleo Accounting and Payment (Accounting Related)
- Convert the payment settlement reports into an accounting-friendly format with MAKE
- Introduction to the Apaleo Accounting
- How to check open balance reservation in Apaleo?
- How to manage the effect of rate plans on accounting
- Differentiation Using Sub-Accounts
- Night Audit: Revenue Recognition and Prepayment Handling (payment deposits)
Folios and Invoices
- Folio Types and House Account
- Folio View
- Adding and Moving Charges to a Folio
- Adding and Moving Payments to a Folio
- Setting Up Payment Links
- Prepayment Notice & Advance Invoice
Country Specific Documentation
Reports
User Management
Audits/Logs
Availability
Apaleo Pay 💸
- Payment Error Codes
- Payment Authorizations
- Introduction to Apaleo Pay: How to Use Adyen Essentials
- Payment Transactions Logs
- Apaleo Pay - Payout model
- PCI DSS form in KYC process