Guides
Here you can find our knowledge base that explains the general concepts of apaleo.
Reservations
- Anonymizing Guest & Booker Data (GDPR)
- Arrival after Mid-night / Instant Arrival
- Check-out Checklist 🗒
- Extras
- Handling of Cancellations & No-Shows
- How to interpret reservation warnings
Housekeeping and Inventory
Rate Plans and Rates
Apaleo Accounting and Payment (Accounting Related)
- Accounting Check - your DAILY routine
- Accounting for AR invoices
- Apaleo Gross Transactions Export
- Apaleo Pay Invoices
- Apaleo Payment: Reconciling Settlements
- Convert the payment settlement reports into an accounting-friendly format with MAKE
Folios and Invoices
- Adding and Moving Charges to a Folio
- Adding and Moving Payments to a Folio
- AR Invoices
- Business Dates and Timestamps in Apaleo Folios
- Folio Types and House Account
- Folio View
Country Specific Documentation
- France - NF525 implementation
- Germany and Austria: Fiscal Receipt Generation
- Germany and Austria: Introduction to Fiscalization
- Italy: POS And Fiscal Register (RT) Connection — Customer Guidance
- Spain: Registration Form for multiple Guests
- Switzerland: QR Code on AR Invoices
Reports
- Cashier Reports
- General Manager Report
- Guest Count Report
- Guest Statistics
- How to generate General Manager report for over a year?
- Ordered Services Report
User Management
Audits/Logs
Availability
Apaleo Pay
- Apaleo Pay -Transaction Refusal Reasons
- Payment Authorizations
- Introduction to Apaleo Pay: How to Use Adyen Essentials
- Payment Transactions Logs
- Apaleo Pay - Payout model
- PCI DSS form in KYC process