Managing Extras and Services
View and Edit Extras
In the Reservation > Extras section, you can see and edit the extra services of a reservation.
Depending on the Rate Plan, some reservations may have extras added by default. For the reservation of Peter Pan, the Rate Plan 'Include breakfast' is selected, a rate including Breakfast and Sun Salutation by default.
Consequently, these extras are charges in the folio of Peter Pan's reservation.
Add Services
Next to included extras by default, + Add services can be selected in the Extras section to post further services. In this case, High Speed WiFi is added for the entire stay and a Welcome Drink for 2 people once. These added services have automatically been added to the guest's Folio.
Remove Services
Booked services can be removed at any time as long as the date is not in the past. Simply click on the arrow next to the service and edit. The welcome drink was reduced to one and the WiFi taken off completely.
Service Summary Report
A summary of the extras and services over a certain period can be found under Reports > Ordered Services. This report can also be downloaded in various document forms using the Export button. Which service and for which period can be selected individually.