Navigation
Folio Header
Folio Balance
Billing Address
Actions
Invoices
List of Charges
List of Payments
In the folio view you can manage your charges and payments and create receipts and invoices*.
*Invoices should not be issued until the services are consumed. If a guest requests an invoice in advance because they have prepaid, please make sure to only issue a preview or advance invoice.
Layout
You can see as many folios as your screen can fit.
Navigation
You can see how many folios are in a reservation and select which one you want to display or work on.
Click View to see a menu with the following options:
Note: Only user roles with Accountant privileges can see Finance transactions.
Folio Header
Folio Balance
You can see the folio balance right under the folio ID.
Billing Address
The billing address is a very important part of the invoice. You can see which folio doesn't have one at all, which one does or where it is not complete or insufficient to create a valid invoice.
Click on the address field and you will open the editor, so you can adjust it.
By default, the billing address of the main folio of a reservation is the address of the main guest. You can also select the address of the booker or of a saved company.
To connect a reservation with a company, connect it in the General tab of the reservation, in the section Company. The billing address in the folio is automatically changed to the corporate address, if you select "Set company as debitor for the main folio".
Actions
Click on Actions to see a menu with the following options:
Invoices
Click on Invoices > Create Invoice to generate an invoice. Also inside the Create invoice dialog window you will see the real PDF preview with the hotel's logo and all the details. Create invoice turns into Download invoice when the folio has an invoice to download.
List of Charges
Every charge has a corresponding icon, depending on its type (charge, transitory charge or allowance) or the related service type like accommodation, city tax, food & beverages etc.
You can see the quantity of added services next to the service name, like it is displayed in the invoice: Welcome drinks (x3). Also the refunds are grouped together with the original charge.
You can also carry out bulk actions:
List of Payments
The list of payments shows you different payment types (hover over the icons to see descriptions), refunds, failed payments and error messages. Bulk actions are also available and work the same way as for the list of charges.