The guest count report goal is to help the operational team plan their staffing and resources to accommodate a possible forecasted demand.
For its calculations it considers only overnight time slices and bedroom type of units.
For Today and Future Dates
For its calculations, this report considers arrival and departure dates of the reservations. Since it is a forecast, early check-ins or check-outs (not matching the dates in reservations) are not considered.
The guest calculation works as follows on the selected date in the widget.:
On the selected date in the widget.
- Stay-over: Guest whose reservation arrived earlier than that day and the departure date is in the future
- Arrivals: Guests whose reservation has that date as the arrival date.
- Departures: Guests whose reservation has that date as the departure date.
- In-house: Stay-overs plus arrivals minus departures.
The reservation calculation works as follows on the selected date in the widget:
- Stay-over: Reservations that have arrived earlier than that day and the departure date is in the future.
- Arrivals: Reservations that have that date as arrival date. (only future dates)
- Departures: Reservations that have that date as departure date. (only future dates)
- In-house: Stay-overs plus arrivals minus departures.
For Past Dates
The report can also help understand the flow of guest and reservation in past dates.
For past dates, the calculation considers mainly the actual check-ins and check-outs, even those that occurred earlier or later than the reservation's scheduled arrival and departure dates, providing a realistic view of what happened.
The guest calculation works as follows on the selected date in the widget:
- Stay-over: Guest whose reservation checked in earlier than that day and the departure date is in the future
- Arrivals: Guests whose reservation has that date as the check-in date.
- Departures: Guests whose reservation has that date as the check-out date.
- In-house: Stay-overs plus arrivals.
The reservation calculation works as follows on the selected date in the widget:
- Stay-over: Reservations that have checked in earlier than that day and the departure date is in the future.
- Arrivals: Reservations that have that date as check-in date.
- Departures: Reservations that have that date as check-out date.
- In-house: Stay-overs plus arrivals
Please note that calculations with similar names in other reports might differ in results.
Exporting the Report
The report can be exported in 3 formats:
- .XLSX
- .CSV.
And it can be exported for 3 types of periods starting for the date displayed in the widget:
- 7 days
- 14 days
- 30 days