Setup

Start Here

• Setup Success Checklist
• Hotel Setup Step-by-Step

Step 1: Account Settings

• Create a property
• Cloning a template property
• Setting up Market Segments
• Property Life Cycle

Step 2: Property Settings

• Distribution: Local Charges
• Finance: Invoice settings & company details
• Finance: Tax Breakdown Settings for the Guest Invoice
• Finance: Invoice Styling
• Payment Automation
• Automation: Check-in, check-out and night-audit

See all 7 articles

Country Documentation

• Belgium
• Italy

Step 3: Inventory

• Create unit groups
• Create units
• Unit attributes
• Combined Unit Groups

Step 4: Rate Plans

• Setting up Services
• Setting up Rate Plans
• Cancellation and No-Show Policies
• Setting Prices
• Age Categories (Children Prices)

Step 5: Data Migration

• Migrating reservations from my old PMS into Apaleo

Step 6: Applications

• Enable Gross Airbnb Commission Handling via SiteMinder
• Building your tech stack with Apaleo
• Add a new App
• Booking.com Channel Connect
• SiteMinder Channel Connect
• How to connect make.com?

See all 10 articles

Step 7: Apaleo Pay

• Apaleo Pay & Merchant Setup for Hotels
• Managing your Apaleo Pay payment methods
• Add GooglePay to your account

Apahero Academy

• How to Train Your Team
• Set Up Your Training Hotel
• Training Kit: Reservation Management
• Training Kit: Front Desk
• Training Kit: Folios and Invoices

SOP Templates

• Get started with your hotel SOPs
• SOP Template: Amend reservations
• SOP Template: Handle reservation cancellations
• SOP Template: Create and manage group bookings