You can add payment accounts on a reservation when you create a booking directly in apaleo, or via a channel that supports it. Payment accounts on reservations can be changed at any time.
1. Specify the payment account when making the booking
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You can enter payment information during the booking creation flow. This payment account is copied to every reservation of the booking. The payment account on the booking cannot be charged directly. It is visible in the booking details and can be copied used in reservations in the same booking. |
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2. Add or change a payment account
To change or add the payment account for a guest, go to their reservation > General, then scroll down to “Payment Account”. From there click on “Edit”, there you will have the choice to “reuse” the original booking payment account or select “add new payment account”. By adding a new payment account, you will need to enter the cardholder name, card number, expiry month and year, CVV, and their email address, followed by pressing the button “Change”. If you do add a new payment option, the old one will no longer be on file. Please note, if was reservation was prepaid, the pre-paid payment will not switch to the new payment option.
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