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Setting Up Your Payment Terminal 📠

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Notify Apaleo Upon Receiving Your Terminal

When you order a terminal through Apaleo, our support team usually pre-configures it by linking the terminal to your POS merchant account and connecting it with your Apaleo Payment settings.

If you notice that the terminal is not linked to your Apaleo account, you can check by verifying the serial number on the back of the terminal (e.g., S/N 347-111-111). If this serial number does not appear under your POS merchant in Apaleo, please inform our support team by submitting a ticket. Be sure to include the terminal's serial number and the name of the POS merchant account you wish to connect it to.

Tip: We typically name terminals as "Terminal 1," "Terminal 2," etc. If you prefer a different naming convention for operational purposes (e.g., "Bar Terminal," "Reception Terminal"), please let us know.

Please note that we can only connect terminals to live accounts. If you need to set up the terminal as a standalone device, kindly reach out to us through a support ticket.

Should you face any issues, please contact our support team.

 

 

Board your Android S1F2

  1. Insert the receipt roll (Pull up the latch on the paper roll cover, open the cover, place the paper roll, and close the cover, making sure the paper sticks out a bit).
  2. After selecting your language on the Welcome screen, select the arrow button ➡️
  3. On the Setup Wi-Fi screen, select the + sign.
  4. Turn on the WLAN toggle switch.
  5. Select a Wi-Fi network from the list, or select the + sign and add the name (SSID) of the Wi-Fi network.
  6. Enter the Wi-Fi password.
  7. Select OK (press the dot at the lower end of your screen). The terminal sets the network as default automatically, and connects to it. You'll now see a Wi-Fi icon at the top of the display.
  8. Confirm your store.

The screen will turn off when the terminal is not used. You can activate the screen by briefly pressing the power button on the left side. When you select the terminal in Apaleo for payments, it is not necessary to press any buttons.

 

 

Board your Verifone V400m

  1. Insert the receipt roll (Pull up the latch on the paper roll cover, open the cover, place the paper roll, and close the cover, making sure the paper sticks out a bit).
  2. Turn on the terminal by connecting it to a power source. During startup, the display turns on and off a few times. Let the battery charge for at least four hours while you continue with the next steps.
  3. From the terminal, press Configure network.
  4. Enable WiFi.
  5. Press Add network and enter the hotel's WiFi name and password.
  6. Select the check mark to confirm. You'll now see a Wi-Fi icon at the top of the display. ATTENTION: Sometimes hotel WiFi networks require manual registration via a website. Payment terminals cannot do that. In this case, contact the network administrator. They can help by registering the MAC address of the terminal in the network so that no manual step is required to connect for the terminal.
  7. Select Board the terminal, select your store, and select Confirm. Boarding can take up to 30 minutes.

 

 

Board your Verifone V400cPlus

  1. Insert the receipt roll (Pull up the latch on the paper roll cover, open the cover, place the paper roll, and close the cover, making sure the paper sticks out a bit).
  2. Open the cover on the back of the terminal, connect the dongle cable, and close the cover.
  3. Turn on the terminal by connecting it to a power source. During startup, the display turns on and off a few times.
  4. Connect the terminal to the internet. You can either connect to Ethernet LAN or WiFi.
  • Connect to Ethernet LAN:
    • Connect an Ethernet cable to the Ethernet (LAN) port on the dongle.
    • This is the port marked with ETH or this symbol: Ethernet Icon.
  • Connect to WiFi:
    • On the terminal display, select Configure network.
    • Select Wi-Fi.
    • Turn on the Wi-Fi toggle switch.
    • Select the + icon to add a network. The terminal scans for Wi-Fi networks.
    • Choose the desired network from the list and enter the Wi-Fi password, or select Add manually and enter the name (SSID) of the Wi-Fi network and the Wi-Fi password.
    • Select the check mark to confirm.
    • You'll now see a Wi-Fi icon at the top of the display.

ATTENTION: Sometimes hotel WiFi networks require manual registration via a website. Payment terminals cannot do that. In this case, contact the network administrator. They can help by registering the MAC address of the terminal in the network so that no manual step is required to connect for the terminal.

Press Board the terminal, select your store, and select Confirm. Boarding can take up to 30 minutes.

 

 

Board your Verifone UX300

Note: This terminal does not function when it is not mounted, so please ensure you complete steps 1 to 3 before boarding the terminal. Otherwise, transactions (even test ones) will not be possible.

  1. Mount the device as per the installation instructions from the manufacturer of your self-service machine.
  2. Connect the cables as per the following instruction.
  3. Reset the Anti-Removal Switches: https://docs.adyen.com/point-of-sale/user-manuals/ux300-user-manual#reset-ars. The terminal should now show the logo, and then "Terminal is not boarded".
  4. When the display shows Board the terminal, on the UX100 PIN pad press OK.
  5. When the display shows the store that the terminal is assigned to, press OK to confirm.
  6. Update the terminal software:
    • On the UX100 PIN pad, press 9 and then press OK.
    • Enter the PIN code for the Admin menu and press OK. (If you do not know the PIN code, check with Apaleo).
    • Select 2 Software and press OK.
    • Press OK to confirm you want to Update the software.

When the terminal finishes downloading and installing the software, it will reboot. After that, you're ready to accept payments.

 

 

Board your Android S1U2

Note: This terminal does not function when it is not mounted, so please ensure you complete steps 1 to 3 before boarding the terminal. Otherwise, transactions (even test ones) will not be possible.

  1. Mount the device as per the installation instructions from the manufacturer of your self-service machine.
  2. Connect the cables as per the following instruction.
  3. Connect the terminal to your Wi-Fi by following these steps.
  4. When the display shows Board the terminal, on the pad press OK (remember, you can only board the terminal if it has been assigned to your store by the Apaleo Support Team).
  5. When the display shows the store that the terminal is assigned to, press OK to confirm.
  6. Update the terminal software:
    • Under Settings, select Device info > Software version.
    • Enter the Admin & Settings passcode and select Continue.
    • Select Install now.

When the terminal finishes downloading and installing the software, it will reboot. After that, you're ready to accept payments.

 

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