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Setting Up Your Payment Terminal 📠

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Notify Apaleo Upon Receiving Your Terminal

When you order a terminal through Apaleo, our support team usually pre-configures it by linking the terminal to your POS merchant account and connecting it with your Apaleo Payment settings.

If you notice that the terminal is not linked to your Apaleo account, you can check by verifying the serial number on the back of the terminal (e.g., S/N 347-111-111). If this serial number does not appear under your POS merchant in Apaleo, please inform our support team by submitting a ticket. Be sure to include the terminal's serial number and the name of the POS merchant account you wish to connect it to.

Tip: We typically name terminals as "Terminal 1," "Terminal 2," etc. If you prefer a different naming convention for operational purposes (e.g., "Bar Terminal," "Reception Terminal"), please let us know.

Please note that we can only connect terminals to live accounts. If you need to set up the terminal as a standalone device, kindly reach out to us through a support ticket.

Should you face any issues, please contact our support team.

Board your Android AMS1

1. Turn on the terminal: connect the terminal to a power supply, then press and hold the power button until the display turns on.
To prevent damage to the USB-C charging cable and the USB-C socket on the payment terminal, follow these guidelines:
  • Insert and remove the USB-C charging cable by holding the end that connects to the terminal or the power plug.
  • Do not insert or remove the USB-C charging cable in an upward, downward, left, or right direction.
  • Do not bend or fold the USB-C charging cable.
  • Do not use excessive force to insert or remove the USB-C charging cable.
  • Always inspect the USB-C charging cable and the USB-C socket on the terminal for foreign objects.
  • If the terminal operates in areas of high humidity, dust, or food residue, consider getting a charging station.
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Let the battery charge for at least four hours while you continue with the next steps.
2. On the Welcome screen, select your language.
3. After selecting your language on the Welcome screen, select the arrow button:
2. On the Setup Wi-Fi screen, select the + sign.
3. Turn on the WLAN toggle switch.
4. Select a Wi-Fi network from the list, or select the + sign and add the name (SSID) of the Wi-Fi network.
5. Enter the Wi-Fi password.
6. Select OK.
The terminal sets the network as default automatically, and connects to it.
You'll now see a Wi-Fi icon at the top of the display.
4. Press Board the terminal, select your store, and select Confirm. Boarding can take up to 30 minutes

Board your Android S1F2

  1. Insert the receipt roll (Pull up the latch on the paper roll cover, open the cover, place the paper roll, and close the cover, making sure the paper sticks out a bit).
  2. After selecting your language on the Welcome screen, select the arrow button ➡️
  3. On the Setup Wi-Fi screen, select the + sign.
  4. Turn on the WLAN toggle switch.
  5. Select a Wi-Fi network from the list, or select the + sign and add the name (SSID) of the Wi-Fi network.
  6. Enter the Wi-Fi password.
  7. Select OK (press the dot at the lower end of your screen). The terminal sets the network as default automatically, and connects to it. You'll now see a Wi-Fi icon at the top of the display.
  8. Confirm your store.

The screen will turn off when the terminal is not used. You can activate the screen by briefly pressing the power button on the left side. When you select the terminal in Apaleo for payments, it is not necessary to press any buttons.

Board your Android S1U2

Note: This terminal does not function when it is not mounted, so please ensure you complete steps 1 to 3 before boarding the terminal. Otherwise, transactions (even test ones) will not be possible.

  1. Mount the device as per the installation instructions from the manufacturer of your self-service machine.
  2. Connect the cables as per the following instruction.
  3. Connect the terminal to your Wi-Fi by following these steps.
  4. When the display shows Board the terminal, on the pad press OK (remember, you can only board the terminal if it has been assigned to your store by the Apaleo Support Team).
  5. When the display shows the store that the terminal is assigned to, press OK to confirm.
  6. Update the terminal software:
    • Under Settings, select Device info > Software version.
    • Enter the Admin & Settings passcode and select Continue.
    • Select Install now.

When the terminal finishes downloading and installing the software, it will reboot. After that, you're ready to accept payments.

 

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