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  2. Apahero Academy

Apahero Academy

Learning resources for you and your team

Start here

  • The Apahero's training role
  • Step 1: Set up your training hotel
  • Step 2: Create your training plan
  • Step 3: Train your team

Module 1: Reservation management

  • M1 Lesson 1: Create reservations
  • M1 Lesson 2: Amend reservations
  • M1 Lesson 3: Add services to reservations
  • M1 Lesson 4: Create and export reservation lists
  • M1 Lesson 5: Create and manage group bookings
  • M1 Lesson 6: View reservation logs

Module 2: Front desk

  • M2 Lesson 1: Assign rooms
  • M2 Lesson 2: Check in
  • M2 Lesson 3: Check out

Module 3: Folios and invoices

  • M3 Lesson 1: Work with guest, external, and house folios
  • M3 Lesson 2: Manage folio charges
  • M3 Lesson 3: Manage folio payments
  • M3 Lesson 4: Manage invoices
  • M3 Lesson 5: View folio logs

Module 4: Housekeeping and maintenance

  • M4 Lesson 1: Housekeeping
  • M4 Lesson 2: Maintenance slots

Webinar recordings

  • Webinar recordings
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