How To
Have a specific question to your daily operations? Find the answer here.
General Questions
Reservations
- How can I change the booking channel in an existing reservation?
- How to modify the stay details
- How to manage payment accounts
- How to interpret reservation warnings
- How to perform check-out
- How do I prevent Over-Bookings?
Folios, Invoices, Payments
- How can I ensure a proper daily accounting check?
- How to correct or refund payments
- How to correct invoices
- How to mark an invoice as paid
- How to manage pre-payments for groups
- How to handle gratuities in the hotel