It can happen from time to time that you are selling a product or service to a client who doesn't stay at your hotel. Therefore, you are not able to charge a service to the guests folio. However apaleo gives you the option to open an external folio and handle the folio in the same way as for an in-house guest, similar to an PM account. Just follow these steps:
- Open Finance and Folios.
- On the folio screen press Create external folio and a pop-up window will open to ask you if you want to create the folio for a guest or a company. Choose the needed one and insert the name.
- Once the folio opened, you can handle it the same way as you would do with a folio of an in-house guest. Charge a service through +add charge and post a payment against it or close the folio on AR if applicable.
On the guest header, guest folios are displayed.
An overview of open house-account bookings is displayed in the last header House.