Apaleo intelligently updates a room's status to "Dirty" the moment a guest checks into it or after checked out. This automated process facilitates seamless communication between your housekeeping and front desk teams. Manual updates to the room status are possible and recommended only after housekeeping verification to ensure accuracy.
Steps to Change a Room Status
Open Housekeeping in Apaleo
Begin by navigating to the Housekeeping section within Apaleo. This is where your journey starts.
Identify the Current Room Condition
Once in the Housekeeping view, the current condition of the room is displayed on the left-hand side. This information is key to understanding the room's starting point.
Update the Status
To change the status, look for the three dots positioned to the right of the room's information. Clicking here will reveal additional options. Select the status that accurately reflects the room's current condition from the options provided.
Q: Can I change a room's status at any time?
A: The room status should ideally be updated only after housekeeping has confirmed the room's condition. This practice ensures clear and accurate communication across teams.
Q: When does a room's status automatically change to Dirty?
A: Apaleo features automatic updates to a room's status, marking it as "Dirty" when a guest checks in and again at checkout. This automation helps maintain an accurate status of the room. However, the status should be manually adjusted by housekeeping once the room has been cleaned and is ready for new guests.