Nowadays people do not really like to share their credit card data on the phone or via email anymore and it is also not compliant with PCI-DSS. With the new payment link you can create a payment request, for a folio and send the link to your guest, so they can pay online by the payment method they prefer most.
First add a payment to a folio and select the method to be "Payment Link". Then fill in the form with all the details. The payment will show up as pending on the folio as long as the expiry date and time is not in the past. You can copy the payment link and send it to the guest via any communication channel. apaleo does not send the link to the customer.
When the payer opens the link in a browser the payment form will be rendered showing the payment methods depending on the payment methods activated for your account and the shopper country you defined. After the guest paid on the payment form the payment will get committed on your folio.
In the Adyen Customer Area you may configure the layout of your payment links here: https://ca-live.adyen.com/ca/ca/payments/payByLinkSettings.shtml.