There is always a delay between requesting money via a specific payment method like a credit card and finally receiving the money to your bank account. By default, sales totals for a specific day are settled within two business days (Monday to Friday).
In Adyen, going to Finance, you can find the report "Sales to payouts".
First we will look at the tab "Sales" (top left).
The Sales dashboard is the best place to understand the money flow. In the above example, you can see the sales amounts for 4 weeks. The amounts displayed are the amounts requested to the payment cards.
Taking the example of January 27, the detailed view below the graphic displays the date on which the payout was initiated: On January 29 and with the following details:
- American Express is settled externally, which means you will get a settlement report and the payout directly from American Express: 405 EUR.
- MasterCard and VISA are settled through Adyen, in this case with Batch 32 and 4.740,10 EUR.
Next is the tab "Payouts" (right to "Sales").
In this view please select January 29 to display the revenues of January 27.
The first column Payable batch shows you the batch number, that contains all details for the transactions included in that batch. You can directly download this batch information (all the way to the right). Open the CSV file with Excel and format it accordingly.
In the second column you will find the number of individual requested payments: In this case there are 16, which sum up to 4.740,10 EUR.
For this example the actual payout amount = 0 EUR (column Net payout).
How come?
The payout amount of 4.740,10 EUR is consumed/allocated as follows:
- There are two refunds (columns Refund count and Refund amount). Total 1.448 EUR.
- Deduction for transaction fees (consisting of scheme fees, interchange fees, commission, processing fees and mark-up which differ by payment method). Total 134,30 EUR.
- The remainder was transferred into the rolling reserve to cover for potential liabilities and nothing was actually paid out.
For more details please see our article Rolling Reserve and Merchant Potential Liability (MPL).