- Mr. Davidson cannot make it, and cancels.
- Book the cancellation fee.
Should a reservation be cancelled, but not every service has been cancelled automatically, you can refund the service manually. To do so, select the reservation and klick on the tab Folios. Than klick on the 3 points next to the service and select refund. Now a reason must be entered why you want to take this action. After doing so, the balance will change to zero and the open balance is resolved.