Some cities collect city tax from guests staying in hotels. If your hotel is in one of those cities, apaleo allows you to configure the city tax. When checking in, the tax will be calculated and added to the guest's folio and invoice. With no additional work for you!
Configure city tax
You can set up city or tourist taxes for each hotel / property individually. Navigate to Settings > Distribution > City tax, and enter name, description and the formula how it is calculated.
|Name||The official name your city is using||City tax, Tourist tax|
|Description||The description will be displayed to your guests or front desk staff when creating reservations. Use it to describe how it is calculated, and who needs to pay it.||
$5 per person and night. City tax does not apply to business travellers and students, or if the stay is longer than two weeks.
2% of the net total of your stay, including breakfast. City tax does not apply to guests visiting close family members and tour guides. City tax is subject to a 5% VAT.
|Value and Calculation types||The value and calculation are used by apaleo to automatically calculate the city tax.||
5, per person and night.
2, percent of net amount.
|VAT||If the city tax is subject to VAT, choose the VAT type that applies to it.||Without, Reduced|
City tax for different age categories
In case you wish to set different values for infants, kids and so on you can select the calculation type "Per person and night", enable the "Define different values for children" and start setting the ages and values.
The range of the age groups starts with "From Age" always calculated by apaleo and then it's up to you to set the "To Age".
Apply city tax on check-in
Deciding whether a guest needs to pay city tax or not is done on check-in. Depending on the city, different rules apply, and sometimes the guest needs to show some documents or fill out forms.
During check-in, apaleo displays the rules and amount of city tax. Use this information to find out if the guest needs to pay city tax.
The hotel typically collects city tax for the city or marketing organisations. This means, that city taxes can not be counted as revenue, but go to their own account. To retrieve the full report, navigate to the City Taxes account, and export the data from there. Additionally, the data will be available in the aggregated exports.