We strongly recommend to automate the night audit.
The night audit performs the following actions:
- Post charges for the past business day, for all reservation folios where the reservation status is in house.
- Charges of confirmed reservations, that were due to arrive that day, will not be posted. In fact, if a reservation will later get cancelled or marked as a no-show, there will be no posted charges to be dealt with. Instead, if a reservation gets checked in later, its charges will get posted with the next night audit or check-out event - those charges will be then posted retroactively on the actual business date.
- Change reservation status to no show for all reservations where the guest was due to arrive before today and is still not in-house
That means that financial transactions regarding revenues and consumption of prepayments are recorded automatically.
Depending on settings of handling no show, payments for no show fee might be triggered as well.
Apaleo's night audit functionality is available under Settings => Automation. The night audit can be easily configured by setting the time when the night audit should be done and voilá!
In case you decide to manually run your night audit, you will find it on the hotel property's dashboard: